Awards, announcements and media coverage from across Tesco Business Solutions and Tesco Bengaluru, 2015 to today.
Tesco Business Solutions (TBS), the global solutions arm of Tesco Group, secured the coveted title of World's Best Global Business Services at the SSON Impact Awards 2025, the second time in three years. CEO Dr. Sumit Mitra called it "a remarkable achievement and a proud moment" reflecting the team's relentless pursuit of excellence, innovation and customer-centricity.
Vishal Kappanna
Engineering Director, Customer Experience, Tesco Technology
Analytics India Magazine
Vishal Kappanna shares his view with Analytics India Magazine on whether enterprise infrastructure in India is ready as AI moves from pilots to scale.
Read articleSomnath Baishya
Director, People, Tesco Business Solutions and Tesco India
The Economic Times
Somnath Baishya on how global capability centres can keep growing their impact without growing headcount at the same pace.
Read articleVenkat Raghavan
Director, Enterprise Analytics and Group Reporting Practice, Tesco Business Solutions
The Hindu
Venkat Raghavan tells The Hindu how Tesco's India GCC has evolved over 20 years, from building basic dashboards to running a cockpit for the business.
Read articleAnjan Mazumdar
Engineering Director, Commercial Product & Stores, Tesco Technology
The Times of India
Anjan Mazumdar examines how AI workloads are pushing enterprise legacy architecture to its limits, and what organisations must do to modernise their digital foundations.
Read articleDigital Terminal
Digital Terminal
Tesco Business Solutions establishes its GCC Leadership Circle, a peer forum connecting global capability centre leaders to share best practices and shape the future of GCC-led value creation.
Read articleDr. Sumit Mitra
CEO, Tesco Business Solutions and Tesco India
VAR India
VAR India covers the launch of Tesco Business Solutions' GCC Leadership Circle initiative, led by CEO Sumit Mitra to drive cross-industry collaboration among global capability centre leaders.
Read articleET Edge Insights
ET Edge Insights
ET Edge Insights covers how Tesco Business Solutions is bringing together GCC leaders from across industries to collectively define what next-generation capability centres should look like.
Read articleYourStory
YourStory
YourStory's daily startup roundup highlights Tesco Business Solutions' new GCC Leadership Forum as a key development in India's growing global capability centre ecosystem.
Read articleDr. Sumit Mitra
CEO, Tesco Business Solutions and Tesco India
The Economic Times
Sumit Mitra explores the practical side of AI adoption, using the analogy of improving at cricket to illustrate how individuals and organisations can integrate AI into everyday decision-making.
Read articleDr. Sumit Mitra
CEO, Tesco Business Solutions and Tesco India
ET GCC World
Sumit Mitra outlines how GCCs are evolving from cost centres to innovation engines, with AI and deep talent as the pillars of the next generation of global enterprise capability.
Read articleRamamoorthy Rajagopal
Director, Finance, Tesco Business Solutions and Tesco Bengaluru
BW CFO World
Ramamoorthy R contributes to a BW CFO World discussion on the state of diversity in finance leadership, noting progress at mid-levels while highlighting persistent gaps at the senior end.
Read articleDr. Sumit Mitra
CEO, Tesco Business Solutions and Tesco India
The Hindu Business Line
Sumit Mitra tells The Hindu Business Line how Tesco Bengaluru is reframing workforce planning around skills rather than headcount as AI continues to automate and augment roles across the organisation.
Read articleCIOL
CIOL
Karthikeyan S speaks with CIOL about the engineering architecture underpinning Tesco's global omnichannel retail operations and the Bengaluru team's central role in building and scaling it.
Read articleDr. Sumit Mitra
CEO, Tesco Business Solutions and Tesco India
ET GCC World
Sumit Mitra argues that GCCs can no longer compete on cost alone and must transition to intellectual arbitrage, delivering proprietary innovation and deep expertise that multinationals cannot source elsewhere.
Read articleVenkat Raghavan
Director, Enterprise Analytics and Group Reporting Practice, Tesco Business Solutions
ET CIO
Venkat Raghavan joins the ET CIO podcast to explain how Tesco's Bengaluru data and analytics team has become the engine room for retail decisions that affect millions of customers across the UK and Ireland.
Read articleRamamoorthy Rajagopal
Director, Finance, Tesco Business Solutions and Tesco Bengaluru
BW CFO World
Ramamoorthy R reflects on a year of structural disruption in finance and business operations, and sets out the strategic priorities that will define high-performing organisations in 2026.
Read articlePriyadarsanie R
Engineering Director, Supply Chain, Tesco Technology
AIM
Priyadarsanie Ramasubramanian speaks with AIM about how Tesco Technology is deploying AI across the retail value chain to create measurable shareholder value and competitive differentiation.
Read articleBusiness Standard
Business Standard
Tesco plans to establish a major distribution hub in Karnataka, with the state government confirming discussions around creating up to 15,000 jobs across the supply chain.
Read articleVenkat Raghavan
Director, Enterprise Analytics and Group Reporting Practice, Tesco Business Solutions
CIOL
Venkat Raghavan explains how Tesco's analytics platform enables hyper-personalised customer experiences, faster merchandising decisions, and deeper loyalty, all engineered from Bengaluru.
Read articleBIS Infotech
BIS Infotech
Karthikeyan S takes BIS Infotech inside Tesco's AI strategy, covering the practical applications powering smarter stores, supply chains, and colleague tools across the global retail network.
Read articleDr. Sumit Mitra
CEO, Tesco Business Solutions and Tesco India
ET HRWorld
Sumit Mitra features in ET HRWorld's coverage of a new report showing multinationals are accelerating GCC investment in India as a strategic move to secure scarce AI engineering talent outside the global bidding war.
Read articleFinancial Times
Financial Times
The Financial Times reports on the global trend of multinationals expanding their India capability centres to source AI engineering talent, with Tesco Bengaluru cited as a leading example of this shift.
Read articleAnjan Mazumdar
Engineering Director, Commercial Product & Stores, Tesco Technology
Express Computer
Anjan Mazumdar writes for Express Computer on how predictive maintenance powered by AI is quietly transforming retail operations, reducing downtime and driving greater resilience across supply chains and stores.
Read articlePriyadarsanie R
Engineering Director, Supply Chain, Tesco Technology
Express Computer
Priyadarsanie Ramasubramanian tells Express Computer how Tesco Technology has evolved from a back-office enabler into a strategic driver of competitive advantage, innovation and measurable business value.
Read articleMoneycontrol
Moneycontrol
Moneycontrol reports on how Tesco Bengaluru's GCC, where 80% of the workforce are engineers, has achieved 35% efficiency improvements through AI-driven transformation across retail operations.
Read articleDr. Sumit Mitra
CEO, Tesco Business Solutions and Tesco India
Mint
In a Mint interview, Sumit Mitra explains why culture, not technology or cost, is the defining factor in GCC success, and how Tesco Bengaluru has built a culture that attracts, retains and inspires world-class talent.
Read articlePTI
PTI
PTI covers Tesco Business Solutions' second World's Best GBS award, won at the SSON Impact Awards 2025, cementing TBS's position as a global benchmark for business services excellence.
Read articlePriyadarsanie R
Engineering Director, Supply Chain, Tesco Technology
Times Tech
Priyadarsanie Ramasubramanian outlines how Tesco Technology is applying data science and engineering to drive the company's ambitious path to net zero, targeting carbon neutrality across the value chain by 2050.
Read articleYourStory
YourStory
How the Bengaluru centre has become the nerve centre of Tesco's global technology and analytics ambitions, with thousands of engineers and data scientists driving store-level intelligence.
Read articleJames Glavey
Chief Operating Officer, Tesco Business Solutions
MediaBrief
James Glavey joins Tesco Business Solutions as COO, bringing extensive experience in global business services operations to drive innovation, scale and operational excellence across TBS.
Read articleVenkat Raghavan
Director, Enterprise Analytics and Group Reporting Practice, Tesco Business Solutions
Data Quest India
Venkat Raghavan tells Data Quest India how Tesco's Bengaluru analytics team is using AI to redefine global retail operations, from demand forecasting and supply chain to personalised customer experiences.
Read articleDr. Sumit Mitra
CEO, Tesco Business Solutions and Tesco India
HFS Research
Sumit Mitra joins HFS Research to discuss the explosive growth of GCCs in India, Tesco's own journey from shared services to innovation hub, and what the next chapter looks like for global capability centres.
Read articleTimes of India
Times of India
Times of India reports on how Tesco's Bengaluru centre is playing a pivotal role in helping the retailer navigate challenging UK market conditions through advanced analytics, cost intelligence and operational support.
Read articlePriyadarsanie R
Engineering Director, Supply Chain, Tesco Technology
HFS Research
Priyadarsanie Ramasubramanian joins HFS Research to discuss Tesco's GCC strategy, the scale of its technology capabilities in Bengaluru, and how the centre is moving from execution to innovation.
Read articleManish Sethi
Director, Central Europe, Tesco Business Solutions
The CSR Universe
Manish Sethi explores how Tesco Bengaluru is embedding sustainability into its operations, from green campus initiatives and renewable energy to colleague-led community and environmental programmes.
Read articleHans India
Hans India
Karthikeyan Sengottuvelusamy contributes to Hans India's National Technology Day coverage, reflecting on how Tesco Bengaluru is helping cultivate the next generation of technology talent through campus partnerships and STEM outreach.
Read articleAll Things Talent
All Things Talent
Abraham Cherian joins an All Things Talent roundtable exploring what HR leaders actually want from technology, leadership and culture, and how organisations can create workplaces that attract and retain the best people.
Read articleData Quest India
Data Quest India
Jyoti Radhu writes for Data Quest India on the rising cohort of women shaping engineering leadership in India's technology sector, and the structural changes needed to accelerate gender parity at the top.
Read articleHarvard Business Review
Harvard Business Review
An HBR case study exploring how Tesco Business Solutions transformed its employee value proposition through hyper-personalisation, creating a differentiated workplace experience at scale.
Read articleGreat Place to Work India
Great Place to Work India
Tesco Bengaluru holds Great Place to Work certification in India, recognised for its inclusive culture, colleague wellbeing programmes and commitment to an environment where everyone can thrive.
Read articleTesco Bengaluru
Tesco Bengaluru
Building on its 2023 win, Tesco Business Solutions was recognised as runner-up for World's Best GBS at the SSON Impact Awards 2024, confirming its sustained excellence in global business services.
Read articleIndian Retailer
Indian Retailer
Karthikeyan Sengottuvelusamy writes on how innovation in retail technology is enabling businesses to embed sustainability deeply into their operations, from supply chain transparency to energy-efficient store management.
Read articlePriya Narasimhan
Director, Finance Operations & Control, Tesco Business Solutions
All Things Talent
Priya Narasimhan is among 16 senior women leaders sharing practical career advice with the next generation of women in technology and business on International Women's Day 2023.
Read articlePC Quest
PC Quest
Priyank Kothari argues in PC Quest that AI is no longer optional for cybersecurity, as evolving threat landscapes demand adaptive, intelligence-driven defences that traditional tools cannot provide.
Read articleMultiple Publications
Multiple Publications
Tesco Business Services was recognised as the World's Best Global Business Services organisation by SSON Research and Analytics in 2023, the first of two consecutive wins that set a new global standard.
Read articleTimes of India
Times of India
Tesco Bengaluru colleagues volunteered to build solar lamps for tribal communities, combining hands-on giving with the company's sustainability agenda in a practical demonstration of corporate social responsibility.
Read articleManish Sethi
Director, Central Europe, Tesco Business Solutions
CSR Box
Manish Sethi contributes to CSR Box's World Earth Day special, examining the sustainability trends that are reshaping corporate responsibility and what organisations must prioritise to create lasting environmental impact.
Read articleCSR Box
CSR Box
Nimmi Sebastian discusses how Tesco Bengaluru integrates corporate brand values with on-ground CSR delivery, ensuring that sustainability initiatives are communicated authentically and measured rigorously.
Read articleBusinessworld
Businessworld
Pankaj Mishra writes for Businessworld on how big data analytics is transforming retail from an art of intuition to a science of precision, enabling better buying, merchandising and customer engagement decisions.
Read articleAll Things Talent
All Things Talent
Abraham Cherian explores the psychological impact of performance reviews and how organisations can redesign appraisal processes to reduce anxiety, build trust and support employee mental wellbeing.
Read articleSomnath Baishya
Director, People, Tesco Business Solutions and Tesco India
ET HRWorld
Somnath Baishya joins ET HRWorld's Pride Month feature, sharing what genuine inclusion means in a workplace context and how HR leaders can move beyond performative support to systemic, lasting change.
Read articleTimes of India
Times of India
Times of India covers Tesco Bengaluru's participation in a pride march, highlighting the company's commitment to LGBTQ+ inclusion and building a workplace where every colleague feels seen, valued and welcome.
Read articleAll Things Talent
All Things Talent
Sanjay Dora explains the structural shift driving GCCs to look beyond Bengaluru and Hyderabad, and why Tier 2 and Tier 3 cities are increasingly attractive sources of skilled, committed and cost-effective technology talent.
Read articlePeople Matters
People Matters
Abraham Cherian makes the case for emotional intelligence as the defining capability of effective HR leadership, exploring how self-awareness, empathy and social skill translate into stronger teams and better outcomes.
Read articleMediaNews4u
MediaNews4u
Tesco Bengaluru strengthens its technology leadership team with the appointment of Prakash Mall as Director of Engineering for Commercial Product, a key role in the firm's product and engineering strategy.
Read articleDr. Sumit Mitra
CEO, Tesco Business Solutions and Tesco India
Business Standard
In an exclusive interview, CEO Dr. Sumit Mitra explains how Tesco Bengaluru has transformed from a shared-service centre into a full-fledged engineering powerhouse 'at the table with the leaders' of Indian technology.
Read articleTesco Bengaluru
Tesco Bengaluru
Tesco Bengaluru was honoured at the NASSCOM GCC Awards 2021 for outstanding performance during the COVID-19 pandemic, maintaining business continuity and supporting colleagues through the crisis.
Read articleBusiness Standard
Business Standard
Tesco Business Services achieved SSON's Top 20 Most Admired Shared Services recognition for the third consecutive year, cementing its position as a consistent global leader in the shared services industry.
Read articleThe CSR Journal
The CSR Journal
Tesco Bengaluru and NASSCOM Foundation joined hands to establish a Nook, a self-directed learning space, equipping young people from underserved communities with digital and vocational skills.
Read articleMediaNews4u
MediaNews4u
Tesco Business Services bolsters its leadership team with Sanjay Dora stepping into the role of Chief Operating Officer, bringing extensive experience in global business operations.
Read articleTesco Bengaluru
Tesco Bengaluru
Tesco Bengaluru was recognised as one of India's best workplaces for women, reflecting its commitment to gender inclusion, equitable career growth and a supportive environment for all colleagues.
Read articleYourStory
YourStory
At a time when many companies were freezing salaries, Tesco Bengaluru announced it would honour all salary hikes and promotions, reaffirming its commitment to colleagues during an unprecedented crisis.
Read articlePR Newswire
PR Newswire
Honoured with the Business Transformation Impact Award 2019 (Gold) and Automation Impact Award 2019 (Bronze) at the SSON Asia Impact Awards 2019 in Singapore.
Read articleBusiness Standard
Business Standard
A look at how technology centres in Bengaluru are quietly powering the world's biggest retailers, including Tesco, with engineering talent, data platforms and supply chain intelligence built in India.
Read articleDr. Sumit Mitra
CEO, Tesco Business Solutions and Tesco India
NASSCOM Community
An in-depth interview with Dr. Sumit Mitra on Tesco's transformation, the role of the Bengaluru centre in the global business, and his vision for the future of GBS in India.
Read articleDr. Sumit Mitra
CEO, Tesco Business Solutions and Tesco India
PR Newswire
CEO Dr. Sumit Mitra presented certificates to 320+ young people completing Tesco's Unnati vocational training programme, helping them gain employment and improve their livelihoods.
Read articleTesco Bengaluru
Tesco Bengaluru
SSON's prestigious benchmarking survey recognised Tesco Business Services among the world's Top 20 Most Admired Shared Services Organisations for its process excellence and innovation.
Read articlePR Newswire
PR Newswire
Tesco Bengaluru reaffirmed its role as the dedicated global shared service hub for Tesco, announcing continued investment in facilities, people and technology to serve customers across Tesco's markets.
Read articlePR Newswire
PR Newswire
Tesco HSC, the technology and retail operations hub for Tesco globally, announced its name change to Tesco Bengaluru, reflecting its maturity, strategic alignment and deepening contribution to Tesco worldwide.
Read articleYourStory
YourStory
YourStory profiles Vidya Laxman, Director of Technology at Tesco Bengaluru, tracing her remarkable career journey from the early days of computing to leading engineering at one of the UK's largest retailers.
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