Tesco Business Solutions
Tesco Bengaluru, Global Business Solutions hub
Award-winning global business services powering one of the world's most loved retailers.
Tesco Business Solutions (TBS) is the global services and solutions partner to Tesco, enabling the business to serve customers better every day. Operating across multiple geographies, TBS brings together deep functional expertise, operational excellence, and innovation to power critical business capabilities at scale.
From Commercial Operations and Finance to People, Customer Experience, and Enterprise Analytics, TBS plays a pivotal role in driving efficiency, agility, and value across the Tesco Group. What sets TBS apart is its evolution from a traditional services organisation to a strategic partner, one that leverages data, digital, and domain expertise to solve complex business challenges and unlock new opportunities.
At its core, TBS is about creating impact, through continuous improvement, intelligent automation, and a relentless focus on delivering better outcomes for customers, colleagues, and communities.
People & colleague experience
Putting colleagues at the heart of what we do.
Our People & Colleague Experience teams make Tesco Bengaluru a place where everyone can belong, grow and thrive. From hire to retire, we support the full colleague journey with care and precision.
People Services plays a vital role in powering Tesco's business by enabling the recruitment, development and support of colleagues across the UK, Republic of Ireland and Central Europe.
With teams based in Bengaluru, Budapest, Prague, Bratislava and Welwyn Garden City, the function brings together specialist expertise across the colleague lifecycle, spanning Talent Acquisition, Payroll, Rewards & Benefits, Learning & Development, Global Mobility, Pensions and Master Data Management.
From recruitment and onboarding to career development, rewards and retirement, People Services delivers connected, end-to-end solutions that support colleagues at every stage of their journey.
Working in close partnership with teams across Tesco, the function combines specialist expertise, technology and operational scale to strengthen workforce capability, develop future-ready talent and continually enhance the colleague experience. In doing so, it helps ensure Tesco has the people, skills and capabilities needed to deliver its business priorities and long-term ambitions.
Analytics, finance & commercial
Turning data into insight and insight into action.
Our Analytics, Finance and Commercial Operations teams drive commercial decision-making at scale, helping Tesco understand its customers better and manage its finances with rigour and confidence.
Enterprise Analytics is a global centre of expertise for data, analytics and AI at Tesco, bringing together more than 150 data scientists and analytics specialists across Bengaluru, the UK and Central Europe. Combining advanced analytical capabilities with deep retail and business understanding, the team transforms complex data into actionable insights and intelligent solutions that drive better decisions, improve customer experiences and strengthen business performance.
Working across areas including personalisation, hyper-localisation, AI-led pricing, online, cost-price optimisation and operational efficiency, Enterprise Analytics develops solutions that deliver measurable business impact. Its AI-powered capabilities help deliver around 670 million personalised offers to approximately 14–15 million customers globally, demonstrating how data and technology can create more relevant and valuable customer experiences.
Beyond customer personalisation, the team applies advanced analytics and AI across the wider enterprise, connecting insights from stores, customers, supply chains, markets and competition to improve sales, profitability and operational effectiveness. Its work spans areas such as cash and working capital management, product lifecycle management, and HR and payroll, helping simplify complex processes and unlock new opportunities for value creation.
Through innovation, specialist expertise and scalable AI-powered solutions, Enterprise Analytics is helping embed a culture of data-led decision-making across Tesco Group.
Operations & leadership
Enabling excellence across every function.
Our Operations and Leadership teams ensure Tesco's stores, properties and strategic programmes run with precision, underpinned by rigorous governance and continuous improvement.
Property plays a vital role in shaping and managing Tesco's estate, ensuring its physical spaces support the needs of the business today and its ambitions for the future. From location planning and store design to maintenance, asset optimisation and estate management, the function oversees the property lifecycle to ensure Tesco's stores and other spaces remain efficient, sustainable and fit for purpose.
Bringing together specialist expertise across energy efficiency, property performance, valuations, lease management and investment planning, the team helps optimise the value of Tesco's property portfolio, improve operational efficiency and make informed decisions about the estate.
By combining commercial insight, technical expertise and a deep understanding of the retail environment, Property helps reduce environmental impact, advance Tesco's sustainability ambitions and create well-designed, future-ready spaces that serve customers, support colleagues and strengthen the business.
Life at Tesco Business Solutions
Where great work meets great purpose.
At Tesco Business Solutions (TBS), it's our colleagues who bring Tesco to life behind the scenes.
We are a global community of problem solvers, thinkers, and doers, working together to make every day a little better for millions of customers. Whether it's shaping how products reach shelves, improving how we support our colleagues, or unlocking insights through data, our teams play a vital role in how Tesco serves customers around the world.
But what truly defines TBS is the experience of working here. It's a place where curiosity is encouraged, ideas are welcomed, and careers are built with purpose. You'll find opportunities to learn, experiment, and grow, supported by a culture that values collaboration, inclusion, and continuous improvement.
Here, the work you do matters. And the impact you create is felt far beyond the office.
Bring your skills to TBS.
Join a team delivering world-class business services from Bengaluru.